January

Transaction in Italy: As of January 2003, GLS takes over the operational businesses of a franchisee in Genoa, Chiavari, Savona and Imperia.

March

Development of a harmonised quality management system for the whole of Europe.

May

Foundation of GLS Norway as a NIF (National Interface), which secures the access to the Norwegian market. Domestic distribution with full area-coverage is provided in collaboration with local partners.

November

“GLS IT Services” is launched. The new company standardises all IT-processes within the Group.

December

Transaction in Italy: GLS acquires the parcel businesses of an Italian franchisee in the areas of Verona, Mantova and Bussolengo.

GLS Hungary kft. becomes a 100 percent subsidiary of GLS.